Troubleshooting – Support Portal

Port Forwarding or SSH connections stop working when switching apps on Android

Such a situation can happen when the battery optimizations are turned on...

Reset password without losing any data

Data recovery with a lost password is impossible because Termius keeps a...

Keep your Termius sessions alive in the background

This article explains why you've found your session lost or a port forwa...

Сan't log in or synchronize data

If you're having trouble logging into Termius or synchronizing your data...

What happens when your Pro subscription expires

When a Pro subscription expires, the Pro features become disabled. This ...

My App Store subscription is not active

If, after purchasing a Termius subscription in the App Store, you can't ...

How Termius detects a leaked password

Termius checks the password and encryption passphrase using the haveibee...

Why a subscription and not a one-off purchase?

”I understand you're trying to milk every penny from your users, but ple...

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